The Civil Contractors Federation SA (CCF SA) is committed to protect the privacy of your personal information and comply with the Australian Privacy Principles (APPs).
We collect personal information in order to provide you with access to our services and benefits. Our core services include technical support and advocacy to our members and training to the general public. For those purposes, our activities include:
You have the right of not providing us with personal information and not identifying yourself or using a pseudonym when dealing with us if it is lawful and practicable. However, if you choose so, in some cases we might not be able to provide you with our services and benefits.
The kind of personal information we collect or hold depends on the purpose for which it is being collected. We might collect personal information such as your name, date of birth, current and previous addresses, telephone or mobile phone number, email address, gender, occupation, identification details (e.g. unique student identifier), proof of identity details, licenses’ details, educational qualifications, billing information, information about services and products you supply, employment details, payment details and business details.
3.2 Sensitive Information
Sensitive information is a type of personal information. It includes information about an individual’s racial or ethnic origin, health information, political opinions, membership of a political association, professional or trade association or trade union, religious beliefs or affiliations, philosophical beliefs, sexual orientation or practices, criminal record, genetic information, biometric information that is to be used for certain purposes and biometric templates.
We collect only sensitive information where it is reasonably necessary for our activities and either:
Sensitive Information we collect might include information about your membership with other industry associations, ethnic/racial origin (for example indigenous status, language spoken at home, country of birth), health status (for example disability and long-term impairment status, dietary requirements, health and work injury information) and criminal records.
3.3 Website Analytics
When you access our website from a computer, mobile phone or other device, we may collect information about your visit including the user’s server address, the user’s domain name, IP address, the date and time of visit, the pages accessed and documents downloaded, the previous site visited, and the type of browser used. We may also track some of the actions you take on our website such as when you provide information or content to us. This information is not personal because it does not reveal your identity.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
We do our best to collect personal information directly from you. We collect personal information in different ways including by email, over the telephone, hard copy form, through our website, through written correspondence, etc.
We might collect information from third parties including employers, members, Government agencies, direct marketing database providers, public sources and, if the case arises, from a parent or guardian for those students under the age of 18.
We will not collect any additional personal information other than for the purpose of ensuring we can deliver our services to you and information will only be collected in a fair and lawful manner.
4.2 Quality, security and retention
We take all reasonable steps to ensure that the personal information we collect is accurate, up to date and complete. We encourage you to advise us on any change to your personal information. If you are a Member, you can review your personal information online by logging to the secure members area available in this website. Once you login to the secure members area, you are automatically presented with your personal information.
We hold personal information both in electronic and paper format. Paper files may be archived in boxes and stored in-site. We have security access to our premises and control and protection measures regarding our electronic databases, such as usernames and passwords. This is to ensure that the information is disclosed only to the intended person.
We retain personal information for as long as we are required to do so to conduct business activities in line with the relevant legislation.
As soon as your personal information or components of it are no longer required, and it is lawful to do so, we will take all reasonable steps to destroy and/or de-identify the information.
If we receive personal information indirectly (unsolicited) from a party other than yourself, we will make a determination on whether the information needs to be retained in order to provide our services to you as previously explained, or whether the information can lawfully be destroyed or de- identified.
We use and disclose personal information for the purposes for which we collect that personal information, any directly related purpose or for purposes which are related to one of our functions or activities. We will not disclose your personal information in other circumstances unless one of the following applies:
Some of your personal information may be transferred, stored, processed, used or disclosed overseas by us. In particular, your personal information is likely to be disclosed to recipients in New Zealand.
For the purpose of providing our services and benefits, we might disclose personal information to the following third parties:
5.2 Direct marketing
When you provide your personal details to us, you consent to us using your personal information for direct marketing purposes (for an indefinite period). We may send you information about products and services offered by us and Civil Contractors Federation’s other branches, our members and business partners, member magazine, events and members research, including member surveys from third party research organisations. For direct marketing purposes we contact you by mail, telephone, email or SMS.
Where we use or disclose your personal information for the purpose of direct marketing, we will:
We will only ever contact you if you have consented to direct marketing, and you can ask to be removed from our marketing lists at anytime by directly contacting us.
If you do not wish to be contacted by us, please write to our Privacy Officer at firstname.lastname@example.org
5.3 Government related identifiers
We do not adopt, use or disclose government related identifiers of an individual as our own identifier unless this is permitted by law.
You may request access to the personal information we hold about you by contacting our Privacy Officer by email at email@example.com. If we determine, having regard to the APPs, that it is either not lawful or not required by law to provide you access to the personal information we hold, we will provide you with a written response within a reasonable period of time, setting out our reasons. If we are otherwise obliged or permitted to give you access to that personal information, we will do so within a reasonable time. We reserve the right to charge you an in-excessive fee for giving access.
If personal information we hold about you is incorrect, we will, on your request to correct it or where we are satisfied that the information is inaccurate, out of date, incomplete, irrelevant or misleading, take such steps as are reasonable in the circumstances to ensure that the information is corrected.
However, if you request us to correct personal information that we hold about you and we refuse to do so, we will, to the extent reasonable, provide you a written response as to our reasons.
If you have a complaint about how we collect, hold, use or disclose your personal information or a privacy related issue such as refusal to provide access or correction, please contact our Privacy Officer firstname.lastname@example.org. The Privacy Officer will provide a response within 30 days of receiving your complaint. If you are unhappy with the response you can refer your complaint to the Office of the Australian Information Commissioner (OAIC) at http://www.oaic.gov.au/privacy/privacy-complaints.
For all other privacy related inquires, you can contact
Privacy Officer CCF SA
1 South Rd, Thebarton, SA 5031
Ph: 08 8111 8000